FAQ

It's very easy and basically, all you need to do is to contact us and give us the dates of your stay in Koh Samui as well as the reference of the property you want to rent. We will check for your the availability of the villa, house or condo you want to rent and rapidly get in touch with you in order to establish the rental agreement and ask you to pay the deposit that most owners request to confirm a booking.

At your arrival in Koh Samui, we can arrange for you a direct transfer from the airport to your rental. In all cases, we are happy to assist you so that you can enjoy your stay in Koh Samui.
To confirm a holiday rental booking, you need to pay in advance a deposit, generally 50% of the total. Upon your arrival, our staff will meet you to give you the keys and show you the property and where is everything you need to enjoy a comfortable stay in Koh Samui. We request you to pay the balance of the rental upon the handing over of the keys.
Payments can be made by bank transfers (please note: there is generally a delay of 3-5 days for international transfers), cheques (Thai banks only) or cash.
If you own a villa, a house or an apartment in Koh Samui, we can help you to find new tenants. To submit a property on SamuiBestRental, please contact us and send the full details of your property (description, pictures and pricing list).

Once your property has been approved, we will contact you directly in order to sign the Rental Management agreement.
Yes, there is a deposit to be paid for holiday rentals, that vary depending on the owner's demand. For long-term rentals, the guarantee deposit normally represents 2 months, which is to be added to the 1st month that must be paid in advance.

When the rental agreement is terminated, our staff will visit the property and the deposit will be returned to you if no damages in the villa/house/condo have been noticed. If such damages exist, the deposit will be used to cover the expenses and the balance promptly returned to you.
Yes, and generally, most rental prices already include this type of services, except for housekeeping in long-term rentals. Some luxury properties also benefits with bar or restauration staffs when available. Whether you want to add or cancel any service to the property you are renting, please address us an enquiry.
You will not be surprised that we answer "it depends" to this question. Depending on what your are looking for during your stay in Koh Samui, some areas may be more or less convenient to you. To make sure you chose the right place, do not hesitate to get in touch with us and we will be more than happy to assist you and give you good advices about the areas that may correspond to your expectations.
Concerning bed sheets and bath towels, most of the holiday rentals do, except for properties available for long-term rentals that sometimes include bed sheets, but rarely bath towels. On the other hand, we invite you to ask us if beach towels are provided in the property you want to rent as it may be the case for some luxury properties but we generally invite you to bring your own beach towels or if you want to travel light, you can easily find small local shops in Koh Samui where you can buy beach towels.
Depending on the country you are from, rules can be different, but generally a VISA is not necessary for stays that do not exceed 30 days. For longer stays, a touristic Visa must be delivered by the Thai ambassy in your country before you embark to Thailand. Please note that Visa on arrival are not delivered at the Koh Samui airport.

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